Directions: When looking for an agency to provide professional caregivers, ask the following questions before making any agreement with the agency.
| Questions |
Answers / Notes |
| What type of agency is this? |
 Home Care |
Employment |
| Registry / Broker |
Independent Contractor |
Notes
 |
|
| Does the agency accept the responsibility for any of the following with regards to its staff? |
| Screening |
Training |
| Insurance |
Supervision |
Notes
|
|
| How long as the agency provided this kind of care? |
Notes
|
| How does the agency screen and select caregivers for an assignment? |
Notes
|
| Does the agency hire independent contractors? |
|
| What of the following are conducted with all employees? How often? |
| References Verified |
Drug Testing |
| Criminal Background Screen |
Notes
|
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| Who helps our family develop an individualized plan of care? Is he/she a licensed health care professional? |
Notes
|
| How are emergencies handled outside of business hours? |
Notes
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| How are services monitored? Does a registered nurse make regular visits? How often? |
Notes
|
| Does the agency follow sound business policies by withholding appropriate taxes, providing worker?s compensation and other benefits? |
Notes
|
| Does the agency manage all payroll and employee-related matters? |
Notes
|
